"Infosys Freshers Recruitment 2024: IT Service Desk Process Executive Openings"

Job Title:

Process Executive IT Service Desk

Our Work:

Infosys is a global leader in technology services and consulting. We enable clients in more than 50 countries to create and execute strategies for their digital transformation.

Featured Stories:

Many of our employees started as freshers and have grown into key leaders within our company. Their stories are a testament to the supportive and growth-oriented environment at Infosys.

Why Join Us?

Choosing Infosys means choosing a future filled with opportunities. We offer a collaborative work environment, continuous learning, and a clear path for career advancement. Our values emphasize respect, integrity, and diversity, ensuring that every team member feels valued and included.

Job Roles:

As a Process Executive IT Service Desk, you will be the first point of contact for customers seeking technical assistance over the voice, chat, and email channels. Your role is pivotal in maintaining customer satisfaction and ensuring smooth IT operations.

Bachelor’s degree

Qualifications

Experience

Freshers - 0-1 years

Skill Set:

– Basic Computer Knowledge. – Good to have MS Office knowledge. – Sound knowledge of customer service skills for voice, chat, and email communication. – Effective probing and analyzing skills. – Ability to multi-task between voice and data entry tasks. – Problem-solving skills and quick thinking to resolve customers’ issues independently.

Featured Jobs:

Our current job openings for freshers include exciting roles in various departments. As a fresher, you will have the chance to work on cutting-edge projects and gain valuable experience in the tech industry.

Salary:

Salary: 4 LPA

How To Apply

1. Click On Apply Now! 2. Select Job 3. Fill Form 4. Click "Apply" Or "submit"